Privacy Policy
Effective Date: 11/04/25
1. Introduction
United Services Northwest (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.unitedservicesnorthwest.com, contact us, or use our services.
By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
2. Information We Collect
A. Information You Provide Directly
- Contact Information: name, address, phone number, email address, and other details submitted through forms or quote requests.
- Service Information: property details, project scope, photos or images, and service-related notes.
- Payment Information: billing details, payment method, and transaction history when applicable.
- Communications: messages, emails, calls, or feedback submitted to us.
B. Information Collected Automatically
- Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times.
- Cookies & Tracking Technologies: used to improve functionality, remember preferences, and analyze traffic.
You may adjust your browser settings to refuse cookies, though this may impact website performance.
C. Information from Third Parties
We may receive information from marketing partners, referral networks, or advertising platforms (e.g., Google Ads, Facebook Ads).
3. How We Use Your Information
We use your information to:
- Provide and manage services including roofing, tree services, landscaping, construction, and related work;
- Communicate regarding estimates, scheduling, billing, and updates;
- Respond to inquiries and customer support requests;
- Send promotions or service reminders (you may opt out at any time);
- Improve website performance and service quality;
- Comply with legal, tax, and regulatory obligations.
4. How We Share Your Information
We do not sell your personal information. We may share it in limited situations:
- Service Providers: crews, subcontractors, equipment operators, payment processors, and trusted partners;
- Affiliated Companies: within the United Services Northwest family of brands (e.g., Washington Tree Services, Washington Roofing, Washington Landscaping, etc.);
- Legal Compliance: when required by law or legal process;
- Business Transfers: in the event of a merger, sale, or restructuring.
All third parties must protect your data and use it only for authorized purposes.
5. Data Retention
We retain your data only as long as necessary to:
- Complete services or projects;
- Meet legal, tax, or accounting obligations;
- Maintain accurate business records.
Data is securely deleted or anonymized when no longer needed.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.
7. Your Privacy Rights
You may:
- Request access to your personal data;
- Request corrections or deletion;
- Opt out of marketing communications;
- Request restrictions on processing where permitted by law.
To make a request, contact us at:
[email protected]
8. Cookies & Tracking
We use cookies to:
- Remember preferences;
- Analyze traffic (e.g., Google Analytics);
- Support advertising (Google Ads, Meta Ads).
You can opt out via:
- Google Ads Settings
- Network Advertising Initiative Opt-Out
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
10. Links to Other Websites
Our website may link to third-party or partner sites. We are not responsible for their content or privacy practices.
11. Updates to This Policy
We may update this policy periodically. Updates take effect upon posting.
12. Contact Us
United Services Northwest
Email: [email protected]
Phone: 425-428-4444
Website: https://www.unitedservicesnorthwest.com
Mailing Address: 19522 28th Dr SE, Bothell, WA 98012