Common Questions
Your trusted full-service property solutions team, delivering coordinated, high-quality services for residential, commercial, and municipal projects.
General Questions
What is United Services Northwest?
United Services NW is a full-service property solutions company offering tree services, roofing, construction, landscaping, pest control, snow removal, firewood, seasonal lighting, and city services throughout Washington.
Are all services handled by the same company?
Yes. Each division operates under United Services NW, allowing us to coordinate projects seamlessly while maintaining specialized crews for each service.
Do you serve residential and commercial properties?
Yes. While Washington City Services is specifically focused on commercial and municipal properties, all divisions under United Services NW are equipped to serve residential, commercial, and municipal facilities as well.
What makes United Services Northwest different from hiring separate contractors?
By operating multiple specialized divisions under one organization, we streamline coordination, reduce scheduling conflicts, and ensure consistent quality across every phase of your project. This integrated approach saves time, simplifies communication, and improves overall project efficiency.
Are you licensed and insured to work in my area?
Yes. United Services NW and its divisions are fully licensed, bonded, and insured in Washington State.
Project & Coordination Questions
Can multiple services be scheduled together?
Absolutely. While there is naturally some overlap between certain service categories, many clients bundle services such as construction and roofing or landscaping and tree removal for more streamlined project management.
Do you offer free estimates or quotes for new projects?
Yes, we offer project assessments and detailed estimates tailored to the scope and complexity of the work.
What payment options or plans do you offer?
We offer flexible payment options to make your project as convenient as possible. Financing is available through our trusted third-party partner, allowing qualified clients to spread payments over time.
For standard payments, we accept checks or we can send a secure online payment link upon project completion.
Do you offer emergency services?
Yes. We provide emergency response for storm damage, tree hazards, roofing issues, and urgent property concerns.
Service Questions
We offer a comprehensive range of property services, from exterior improvements and structural repairs to ongoing maintenance and seasonal support, all delivered with a focus on quality and reliability.
Service-Specific Questions
Do you work with insurance claims?
Yes. Our roofing and construction divisions regularly assist clients with insurance-related restoration projects.
How do you ensure quality across multiple services?
Each division is staffed by trained specialists, while project coordination is managed centrally to ensure consistency, safety, and quality control.
Can you manage large commercial or municipal contracts?
Yes. Through our City Services division, we support public agencies, facilities, and multi-property portfolios.
Do you take care of permits and inspections, or is that my responsibility?
Yes, we handle all required permits and inspections as part of our project management process. Our team coordinates directly with the appropriate agencies and keeps you informed on timelines, scheduling, and completion updates every step of the way.
Do you offer ongoing maintenance programs?
Yes. We provide recurring pest control, landscaping maintenance, snow removal contracts, and seasonal service plans.